FAQ

I assigned the usual Lighting Operator to a show but no email went out — is that a bug?

No — assigning the existing default doesn't trigger an email, only assigning someone different does. Use "Send show details" next to their name if you want to notify them anyway.

Does every act get its own private link?

No — there's one Advancing Hub link per show, shared by the whole bill. Each act selects itself from the lineup to upload its own riders.

Where does the WiFi password show up?

Only on the printed Worksheet. It never appears on the public Advancing Hub or the Venue Info page.

I ticked "Include in house equipment list shown to bands" on an asset — where do bands see that?

Nowhere yet — that feature isn't finished. It's tracked internally but not yet displayed anywhere touring acts can see.

I changed a Checklist Template item — does that affect shows that already happened?

Yes. Templates are shared live across every show rather than copied per-show, so editing one changes past and future shows that reference it.

What happens if I Duplicate a Show?

Tags, roster overrides, the daysheet, and acts carry over, but the show gets a brand-new Advancing Hub link, and riders, poster/attachments, and the show report/feedback all reset to empty.

I ticked "Share with Signage" but nothing changed on the screen — why?

That checkbox only does something if the venue's Signage app is actually set up to pull the Gig Guide. With no Signage screen configured for it, ticking it has no visible effect.